Terms and Conditions
Orders will usually be despatched the next working day unless shown as out of stock, and in that case an expected date for future delivery will be shown too. If the item is not back in stock at the expected date we will get in touch with you to offer an alternative item or a refund.
All packages will require a signature on delivery, so you must give us an address where someone will be in (work, neighbour, friend etc). All deliveries will be made Monday to Friday 9.00am to 5.00pm.
If purchasing from outside the EU you may be subject to import duties and taxes which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you as we have no control over these charges and cannot predict what they will be. Customs policies vary widely from country to country and you should contact your local customs office for further information. Additionally, when ordering from Amalgam Fine Collection you are considered the importer and must comply with all law and regulations of the country in which you are receiving the goods.
We accept most major credit and debit cards and we only process payment when an order is ready to be despatched. Please note, if you are paying with credit/debit cards we will obtain an initial authorisation code on receipt of your order if the item you ordered is not in stock.
Other Ways To Order
You can order by telephone email or post. Cheques must be payable in Pounds Sterling and drawn on a UK Bank. Please write your full name and address on the back and make your cheque payable to Amalgam Fine Collection.
telephone: +44 (0) 1243 842760
facsimile: +44 (0) 1243 861655
Amalgam Fine Collection
Unit G4 Beeding Close
Southern Cross Trading Estate
Our office hours are Monday to Friday (excluding public holidays) 9.00am to 5.30pm
If your goods are damaged on receipt this needs to be reported within 3 days to enable us to refund/exchange, please call +44 (0) 1243 842760
We will not be held responsible until the returned item reaches us. So all items need to be returned by a recorded service at your own cost.
If a replacement item is out of stock then we will advise you by letter or email.
Refunds can take up to 14 days to be processed.
Where items are bought as gifts we can only refund the original payer.
Use Of Images
The images which appear on our website are the copyright of Amalgam Distribution Ltd. They may not be used, copied or reproduced in any form whatsoever without our express written permission unless they are purchased from us.
Variations In Colour Or Detail
We have taken as much care as possible to describe and portray items accurately. Slight variations in actual goods or colour may occur. We reserve the right to inform the customer of any incorrect information before payment is taken.
All currency conversions on and for quotations and invoices will be charged on the current days exchange rate.